Please take a look at this list of frequently-asked questions about iStore. If you have any further questions, please contact iStore customer support.
What is iStore?
iStore is a turnkey e-commerce shopping cart software solution, which includes all the features necessary to build a successful and competitive online business. iStore is built using open source technologies, PHP/MySQL. iStore is flexible and highly customizable software. That makes it easy to modify the program and extend its functionality according to your needs. iStore is software that is installed only on your website (hosting server) and both its storefront and admin panel are managed via a web browser allowing you to run it whether at home, at the office or any place with internet connection.
How will I know my store receives a new order?
Whenever a new order is placed on your store you will receive an order confirmation email, automatically sent by the iStore system. All order information is also available in the Admin panel.
What if I need some specialized functionality in my store?
iStore is highly customizable and scalable shopping cart software. If you need specific functionality and integration with applications of your choice our certified software developers can work with you at a competitive rate.
Is iStore search engine friendly?
Yes. iStore is completely search engine friendly software and designed to get optimum results in the major search engines. The SEO addon, which allows to automatically change dynamic URLs into static ones, is integrated with iStore. The enabled addon may elevate the ranking of your website in a search engine listing. What is also important is that Meta tags and keywords can be added to all pages of the store.
Is there a limit to the number of products I can have in my store?
No. With iStore you can have an unlimited number of products as well as categories. Thanks to the use of the world’s most famous MySQL databases and other contemporary technologies, IStore does not limit you here in any way.
Does iStore work with PayPal or Authorize.net?
iStore works with PayPal as well as authorize.net. These two payment gateway providers are one of the default options of iStore application. Based on the client requirement, we can also integrate the desired payment gateway providers with the iStore application.
Can I have more than one active payment gateway provider in the site.
Yes you can have more than one active payment gateway provider in the site.
Can I customize my store look?
Yes. Admin have the rights to move the store home page elements, to give a new fresh look to the store and also we have options to change the color style of the store whenever required
Can I have custom skin for my iStore?
Yes – based on your requirement, we will provide you the new skin.
Which payment gateways does iStore support?
Paypal and Authorize.net providers come in-built with the iStore application. We can add additional payment gateway providers with the application if needed.
I already have a merchant account. Is it possible to use it with iStore?
Yes. You can use your existing merchant account with the iStore application to receive your online customer’s payment.
Do I need to know HTML/CSS to use this storefront?
Having a little knowledge in CSS will work great while managing your store settings. However it is not a mandatory one.
Does iStore support SSL?
Yes, iStore supports “Secured Socket Layer” functionality for your customers for safe payment.
Is it possible to add options to my products (size, color, etc.)?
Yes. While adding a new product, they have the provision to mention the color and size attributes of a product.
Will iStore work with 10 000+ products, and can I add my products in bulk?
Yes. iStore can work with 10000+ products. Also they have the provision to upload the products in bulk using the CSV file. The Format would be given by the ANGLER.
Does iStore shopping cart support discount coupons?
Yes. If the customer is having any discount coupons issued by iStore admin, they can use the coupon number in the checkout page. The equivalent discount price or percentage for the given coupon number would be reduced from the total cart amount. The customer can pay only the balance amount.
What are the applications of iStore?
iStore provides tremendous value in numerous scenarios such as:
- Retail & FMCG
- Electronics, Books & Gifts
- Lifestyle Products
- Fashion Apparel
- Software Products
- Services and much more…
What benefits do I get from iStore?
iStore offers proven benefits for your business including
- Improved market reach
- Enhanced online presence
- Increased sales conversions
- Increased customer satisfaction
- Reduced operating expenses
- Increased profit margins
What are the Reports that I would receive out of iStore?
A powerful dashboard of iStore gives you a snapshot of visitor’s traffic, sales summary, top selling products and more. Numerous other Reports are available for you such as, a report to view the sales details for a particular period with selection criteria based on Customer, City or Area, Products & Brand or Model etc. Besides, the online reports can be exported as PDF or excel for further analysis.
What are the minimum system requirements for iStore installation?
Hardware Requirements:
- RAM – 1 GB (min)
- Hard Disk – 120 GB (min)
- OS – Windows XP or Higher
- Internet Connectivity – Broadband Connection with 256 Kbps
Software Requirements:
- PHP 5.x
- MySQL 5.x
- Web Browsers – IE 6.0, IE 7.0, Firefox 3.5
